Indeed is the #1 job site in the world and a global job matching and hiring platform based in Austin, TX.
Indeed’s hiring practices required university degrees for many roles, limiting the applicant pool and potentially excluding highly qualified talent. To align with the company’s commitment to diversity, equity, inclusion, and belonging (DEIB+), Indeed needed a comprehensive strategy to implement a major programmatic change that considered the legal, compliance, and operational risks of removing degree requirements while ensuring alignment across multiple departments.
As the program lead, I brought together a cross-functional team with experts from Legal, DEIB+, HR, and Global Mobility to assess the impact of this change. The approach included:
Conducting a risk assessment to evaluate legal and immigration considerations.
Collaborating with leadership to determine which roles could remove degree requirements.
Partnering with the HR Tech team to integrate a streamlined degree requirement management process within Workday and the Applicant Tracking System (ATS).
Updating recruitment processes to ensure job descriptions accurately reflected the new hiring criteria.
Developing and implementing a change management strategy to ensure alignment and adoption across all stakeholders.
Degree requirements were successfully removed from over 700 job profiles, expanding access to a more diverse and qualified talent pool.
The new process ensured ongoing compliance and consistency across all future job postings.